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Our privacy policy.
Important information for your use of our website.
This Privacy Policy describes how your personal information is collected, used and shared when you visit navigateriskadvisors.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
“Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.
“Web beacons,” “tags” and “pixels” are electronic files used to record information about how you browse the Site.
In addition, if you pay your bill or make another form of financial transaction with the Site, we collect certain information from you, including your name, billing address, payment information (including credit card numbers), email address and phone number. We refer to this information as “Purchase Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Purchase Information.
How we use your personal information
We use your Personal Information to communicate with you, process financial transactions and provide you with information and/or advertising relating to our products or services.
Sharing your personal information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website or providing services to you, under strict confidentiality agreements.
- Legal Requirements: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.
Behavioral advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You may opt out of targeted advertising by visiting:
Facebook: https://www.facebook.com/ads/preferences/
Google: https://adssettings.google.com/
LinkedIn: https://www.linkedin.com/psettings/advertising
Bing: https://choice.microsoft.com/
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here:
Types of SMS Communication
If you have consented to receive text messages from Navigate Risk Advisors, you may receive messages related to the following:
- Appointment reminders
- Claims information such as claim number adjuster phones number
- Online Application links
- Auto ID Cards or Certificate of Insurance
- Missing Document follow-up
Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to ten SMS messages per week related to your insurance account.
Opt-in Method
You may opt to receive SMS messages from Navigate Risk Advisors in the following ways:
- Checking YES to Text Messaging on an online form
- Giving permission in an email
Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy page.
- Message frequency may vary
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you request information through the Site) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you interact with the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at info@navigatera.com or by mail using the details provided below:
28899 Center Ridge Road, Suite 303, Westlake, OH 44145
